cynthia scalf

Maintained and supported application manuals and TSO mainframe support

* Supported different clients and application areas, researching and resolving issues * Managed and updated database reporting and functions

* Processed Auto Claims * Administrative Duties

* Government Allotments and Annuities * Policy Surrenders * Death Claims

* Managed Vice President and AVP meeting calendars, travel arrangements and team events. * Ensured department stayed on budget by timely processing check requests and expense reports. * Increased team efficiency by aligning multiple Spot sites into a more logical, and user-friendly system and implementing a more consistent document archive system. * Prepared letters, memos, procedures and reports, often of a confidential manner for all levels of management. * Prepared NCOMPASS time tracking statistical reports for marketing management. * Marketing Support and Contributions * Used Dun & Bradstreet database to build targeted marketing lists for B2B acquisition programs. * Updated 55 pieces of marketing collateral by serving as project manager and coordinator with Creative Services Team.

* Prepared and organized Board Meeting materials for all levels of management. * Trained and advised other administrative personnel on workflow, department or company policies and procedures. * Worked with Audit Specialists, Audit Analysts and Audit Consultants to ensure timely deadlines were met and data was input into the Auto Audit System.

* Designed web sites for sales team to pitch product suite to potential customers * Worked with sales team to customize product bundles based on customer needs. * Resolved customer requests by delivering product solutions that met customer needs.

* Experience in Administrative Services requiring strong initiative, judgment, and the ability to work independently. * Supported 95 individuals with daily duties of administrative support, purchasing and inventory of supplies, telephone support, dictation, collating and distribution of documentation manuals.

* Input, maintained, and organized the Contract Resource Records * Consolidated and maintained all personnel work files and department standards * Managed the timely completion of salary actions including verification and calculation of increases * Compiled statistical reports regarding HR activities

* Tracked when employee appraisals were due, submitted to VP for approval, then forwarded to HR for implementation. Maintained division employee confidential files containing grade level, current salary and salary increases. * Organized annual and semi-annual technical conferences (three (3) days, approximate global attendance 100). * Organized and negotiated North American and International travel logistics for management team. * Communicated, scheduled and tracked educational classes for division management and employees globally. Core point of contact with HR in the coordination of classes including instructor and employee scheduling. Tracked and provided reporting of educational classes fulfilled by employee and global location via iLearn System to management and staff.

Every day, the people of Battelle apply science and technology to solving what matters most. At major technology centers and national laboratories around the world, Battelle conducts research and development, designs and manufactures products, and delivers critical services for government and commercial customers. Headquartered in Columbus, Ohio since its founding in 1929, Battelle serves the national security, health and life sciences, and energy and environmental industries. For more information, visit www.battelle.org.

President's List","3.89 GPA - Magna Cum Laude"]

Distributive Education - DECA Bearcadette - Drill Team Bearcat - Varsity Cheerleader Orchestra - 2nd Violin, 1st Chair Senior Choir Activities and Societies: Drill Team (Bearcadette), Varsity Cheerleading, Orchestra, Choir and DECA (Distributive Education Clubs of America).